AI Agents & Custom Apps

Put AI to Work.
Build What Your Shop Needs.

Connect AI assistance with practical tools built around your shop. Prepare repetitive work, coordinate next steps, and fill workflow gaps alongside DecoNetwork and the systems your team already uses.

  • Assist repetitive tasks
  • Connect your workflows
  • Build focused shop tools

Built for custom apparel, printing, and decoration businesses.

A More Connected Way to Work Concept View
Shop Sync Connect your tools, information, and next steps.
AI Agent

Turn an email into a quote brief

Extract requested products, quantities, artwork details, and dates. Flag whatโ€™s missing.

Connected Task

Give the next step an owner

Route the prepared request to the right person with the context needed to move it forward.

Custom Shop Tool

Scan a barcode. Find the order.

Use a focused order lookup app to bring connected job information to the shop floor.

Built around your process, with clear review points.

Define what the agent can do, what needs approval, and who handles questions or exceptions.

Illustrative use cases. Agent actions and app capabilities depend on available integrations and the workflows built for your shop.

How Agents & Apps Work Together

Your Tools. Your Workflows.
Connected.

AI agents, custom apps, and automations each play a different role. Bring them together around a practical workflow to help your team move from incoming information to a clear next action.

AI Agents

Interpret information. Prepare the work.

Use instructions and business context to review incoming information, identify missing details, and carry out defined tasks within connected tools.

For a quote request

Extract products, quantities, decoration needs, and requested dates from a customer email.

Custom Apps

Give your team a focused workspace.

Provide purpose-built forms, screens, and tools that make a specific shop task easier to complete and keep organized.

For a quote request

Show the original email beside the extracted requirements so a team member can review and complete the brief.

Automations

Move information. Trigger next steps.

Follow configured rules to route records, update statuses, assign tasks, and notify the right people when something changes.

For a quote request

Create a follow-up task, assign an owner, and update the opportunity when the reviewed request is ready.

One Quote Request. A Connected Process. Example Workflow
  1. 01 ยท Intake

    The request arrives

    A customer emails your shop about embroidered jackets for their team.

  2. 02 ยท AI Assistance

    The details are organized

    An agent prepares a requirements brief and flags missing sizes or delivery details.

  3. 03 ยท App & Review

    Your team checks the work

    A review screen brings the source message, extracted details, and open questions together.

  4. 04 ยท Automation

    The next step gets assigned

    The approved brief moves to the quoting workflow with an owner and a visible status.

Build around the systems your shop already uses.

Keep DecoNetwork at the center of order management, with Shop Sync coordinating connected tasks, information, and focused tools around it.

Illustrative workflow. Integrations, agent permissions, review screens, and automated actions are configured for your shopโ€™s tools and requirements.

AI Agent Use Cases

Give Repetitive Work
a Helping Hand.

Start with the tasks that repeatedly pull your team away from customers and production. Build agents around clear inputs, useful actions, and review points that fit the way your shop works.

Sales & Quoting

Quote Preparation

Turn an incoming request into organized information your team can use to build a quote.

Starts With
A customer email, intake form, or recorded call notes.
Agent Assistance
Extract products, quantities, decoration locations, and requested dates. Flag missing information and prepare a quote brief.
Review Point

Confirm requirements, product selections, pricing, and delivery commitments before sending a quote.

Inbox & Organization

Email Triage

Help your team identify what an email needs and who should handle it next.

Starts With
Messages received in a designated connected business inbox.
Agent Assistance
Summarize the request, suggest a category, identify possible urgency, and route it into a task workflow.
Review Point

Send unclear messages to a person and review suggested priorities and response drafts.

Artwork & Production Prep

Artwork Intake

Organize submitted files and instructions before artwork preparation begins.

Starts With
Customer artwork, supported file metadata, and decoration instructions.
Agent Assistance
Match files to the request, summarize placement and size instructions, and flag unanswered preparation questions.
Review Point

Your artwork team verifies file quality, production suitability, and any required digitizing or test sew.

Customer Relationships

Customer Follow-Up

Prepare timely conversations using the customerโ€™s history and current needs.

Starts With
Connected quote activity, order history, customer notes, and follow-up rules.
Agent Assistance
Suggest a relevant check-in, draft a message, and prepare the context for a sales task.
Review Point

Confirm the message and timing. Apply your communication preferences and approval rules before outreach.

Catalog & Website Tasks

Product & Store Setup

Assist with repeatable setup work using your approved information and instructions.

Starts With
Verified supplier details, artwork, store requirements, and setup checklists.
Agent Assistance
Prepare product information, organize assets, or perform supported setup steps within a defined workflow.
Review Point

Verify colors, images, decoration settings, pricing, and links before activating products or publishing changes.

Business Visibility

Business Summaries

Turn connected reports into a focused starting point for your daily review.

Starts With
Available reports, task statuses, order deadlines, and defined business rules.
Agent Assistance
Summarize changes, highlight exceptions, and suggest questions or follow-up tasks for your team to investigate.
Review Point

Check the source records and data freshness before making production, staffing, or financial decisions.

Start with one useful task.
Build confidence through real work.

Choose a repeatable process with clear instructions and a result your team can check. Test real examples, refine how exceptions are handled, and expand the workflow as it proves useful.

Example use cases, not a list of preconfigured features. Agent actions depend on available integrations, supported files, access permissions, and the workflows built for your shop.

From Inbox to Quote Preparation Example Workflow
Incoming Customer Email Subject: Jackets for our crew

โ€œHi! We need 48 navy jackets with our logo embroidered on the left chest. Iโ€™ve attached the artwork. Could we have them by December 12? Please send over some options and pricing.โ€

  1. GoHighLevel organizes the request

    A configured intake workflow links the email to the contact and creates a quoting task with an assigned owner.

  2. The AI agent extracts the requirements

    The source message becomes a structured brief for your team to review.

    • 48 jackets
    • Navy
    • Left-chest embroidery
    • Requested date: Dec. 12
  3. Missing details become clear questions

    The agent flags information needed before the request is ready for accurate quoting.

    Still needed: jacket style, size breakdown, delivery location, and confirmation of the requested dateโ€™s year.
  4. The quote is prepared in DecoNetwork

    Once required details are confirmed, the configured integration or agent workflow assists with creating the draft quote.

  5. Your team reviews before sending

    Ready for reviewโ€”not automatically sent.

    Verify products, sizes, decoration, pricing, artwork requirements, shipping, and production availability before confirming the quote with the customer.

Illustrative workflow, not a preconfigured integration. Email intake, draft quote creation, and status updates depend on supported connections and implementation.

Featured Agent Workflow

From Customer Email
to Quote Preparation.

Most quote requests start as a conversation. Give your team a head start by turning incoming emails into organized requirements, clear questions, and a defined path toward a DecoNetwork quote.

  • Start where your customers already are.

    Build around email-first inquiries, with forms, texts, and call notes feeding into the same intake process where connected.

  • Reduce repeated information entry.

    Extract useful details once and carry the reviewed information into the next step of the quoting workflow.

  • Use GoHighLevel to coordinate the work.

    Keep the contact conversation, task ownership, and opportunity status organized while DecoNetwork handles the quote.

  • Keep decisions with the right people.

    Route uncertain details and exceptions to your team. Review pricing and delivery commitments before anything goes to the customer.

Custom Apps & Shop Tools

Fill the Gaps in
Your Shopโ€™s Workflow.

Some tasks need a tool built around the way your team works. Create focused apps for everyday shop needs and connect them to the information already in your business hub.

People & Teams

Employee Management

Give your team a simple place to record time, request time off, and see availability.

  • Time Clock
  • Time-Off Requests
  • Team Availability
Example ยท Team Overview
Alex ยท Production Clocked in at 8:00 AM
On Shift
Taylor ยท Time-Off Request Friday ยท Full day
Review
Equipment & Upkeep

Equipment & Maintenance

Keep equipment information, recurring maintenance, and service history organized in one place.

  • Equipment Records
  • Service Schedules
  • Maintenance Logs
Example ยท Maintenance Queue
Heat Press 1 Temperature verification
Due Today
Embroidery Machine Scheduled service logged
Complete
Shop Supplies

Supply Management

Track the consumables your shop relies on and make replenishment needs easier to spot.

  • Supply Counts
  • Usage Tracking
  • Reorder Reminders
Example ยท Supply Check
DTF Film 2 rolls ยท Reorder level: 3
Reorder
Shipping Boxes 120 on hand
In Stock
Artwork & Preparation

Artwork Prep

Bring files, preparation requirements, and review steps together before production.

  • Intake Checklists
  • File Organization
  • Preparation Status
Example ยท Artwork Queue
Acme ยท Jacket Logo Embroidery ยท Test sew needed
In Prep
Westfield ยท Spirit Wear DTF ยท Preparation checked
Ready
Production Coordination

Order Routing

Help work reach the right department or equipment using rules defined around your production process.

  • Process Rules
  • Equipment Assignment
  • Exception Review
Example ยท Routing Suggestions
Job #1048 ยท DTF Suggested: Heat Press 2
Assigned
Job #1052 ยท Screen Print Confirm press requirements
Review
Shop Floor Access

Barcode Stickers & Order Lookup

Put a scannable reference on the job so your team can quickly find connected order information.

  • Job Labels
  • Barcode Lookup
  • Order Details
Example ยท Job Label
ORDER #1048

Acme Construction ยท 48 Jackets

Illustration only ยท Not a scannable barcode

Build a useful tool.
Connect it to the bigger picture.

Start with a specific task your team needs to complete. Define the information it needs, where updates belong, and who uses itโ€”then build a focused app that fits into your existing workflow.

Illustrative app concepts with sample records. Features and connections are scoped for each project based on your systems, available integrations, and team requirements.

Your Shopโ€™s Working Knowledge Example View
  • Reusable Prompts Task instructions, required inputs, and expected results.
  • Standard Procedures Repeatable steps, checkpoints, and team handoffs.
  • Business References Verified product details, service information, and shop policies.
  • Approved Assets Logos, templates, artwork references, and communication examples.
Example Task Guide

Prepare an Embroidery Quote Request

โ€œUse the customerโ€™s message and our intake checklist to prepare a quote brief. Separate confirmed details from open questions and reference the source information.โ€

  • Identify the customer and company.
  • Record products, colors, quantities, and sizes.
  • Capture decoration locations and artwork files.
  • Flag missing information for the quoting team.
  • Leave pricing and delivery commitments for review.
Keep the instructions current.

Give each guide an owner, version, and review date. Update it when your products, policies, or production process change.

Illustrative library and task guide. References are supplied or connected to the agent through the configured workflow.

Prompts, SOPs & Business Knowledge

Give AI Clear Instructions
and Useful Context.

Put your shopโ€™s knowledge into a form your team and AI tools can use. Reusable prompts, documented procedures, and maintained references give each task a consistent starting point.

  • Turn good instructions into reusable prompts.

    Define the task, required information, expected output, and when the agent should ask for help.

  • Make your procedures easier to follow.

    Document the steps and handoffs that keep quoting, artwork preparation, and shop tasks moving.

  • Provide relevant business references.

    Supply approved product information, policies, templates, and assets for the task at hand.

  • Improve the process as you learn.

    Capture recurring questions and exceptions, refine the instructions, and test the updated workflow with real examples.

Explore Prompts & Tools

Implementation & Control

Start With One Workflow.
Build From There.

Make the first project specific and useful. Define the task, connect the right information, and test the result with your team before making it part of your everyday workflow.

A Practical Path From Idea to Daily Use Implementation Roadmap
  1. Choose the Task

    Identify a repeatable job, its current pain points, and what a successful result looks like for your team.

  2. Connect the Tools

    Confirm where information comes from, where updates belong, and which supported connections the workflow needs.

  3. Define the Rules

    Set the instructions, permitted actions, review points, and handoff process for missing or uncertain information.

  4. Test Real Examples

    Try complete requests, incomplete details, and common exceptions. Check the output against your teamโ€™s expectations.

  5. Launch & Refine

    Introduce the workflow to its users, monitor results, and improve the process before expanding its responsibilities.

Example starting point: Quote intake

Begin with extracting requirements from customer emails into a reviewable brief. Measure accuracy, missing-detail detection, and time spent reviewing. Consider draft quote creation after the intake process works reliably for your team.

Keep Ownership and Oversight Clear.

Defined Permissions

Specify which records and tools the workflow can access and which actions require a personโ€™s approval.

Visible Activity

Plan for a useful record of source information, actions, and results so your team can understand what happened.

Exception Handling

Give incomplete requests, failed updates, and uncertain matches a clear path to review instead of allowing guesses.

A Human Owner

Assign someone to review outcomes, handle questions, and pause or adjust the workflow when the process changes.

Implementation steps and available controls are scoped to your project, connected systems, and workflow requirements.

Your Next Practical Improvement

What Would You Take
Off Your Teamโ€™s Plate?

Start with a repetitive task, a missing tool, or a handoff that keeps slowing things down. Letโ€™s explore how AI agents, connected workflows, and custom apps could help your shop.

  • Choose a useful first project
  • Build around your existing tools
  • Keep your team in control
Letโ€™s Connect

Bring one example of the work youโ€™d like to improve. Weโ€™ll discuss the process, the information involved, and what a practical first solution could look like.

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