Shop Sync ยท Your connected business hub
Bring reporting, customer relationships, marketing and daily work together. Shop Sync connects the tools you use with the automations, AI and custom solutions that help your business move forward.
Built for custom apparel, printing and decoration businesses.
Everything works better together
Connect the information, people and tools behind your business. Shop Sync brings the pieces together so insights lead to actionโand your whole shop moves forward.
See the numbers. Find the next step.
Connect workflows. Keep work moving.
Assign ownership. Follow through.
Keep customer context together.
Turn customer insights into outreach.
Plan content. Build your presence.
Give repeatable work a head start.
Fill the gaps in your shop's workflow.
Built around the tools you already use
Connect the tools. Connect the work. Connect the business.
Business Visibility
Bring your business information together so you can see what needs attention today, understand performance over time and turn insights into clear next steps.
Get a current view of the shopโfrom incoming quote requests to production, fulfillment and outstanding payments.
Illustrative dashboard ยท Sample data
Choose a reporting period, compare results and explore the customers, orders and processes behind your numbers.
Illustrative dashboard ยท Selected reporting period
Keep ownership, deadlines and the details behind each task togetherโso your team knows what to do next.
Illustrative dashboard ยท Sample tasks
Screens and figures illustrate the Shop Sync concept. Available reporting and workflows depend on connected data and the implementation scope.
Task Management ยท Workflow Automations ยท AI Agents
Turn incoming requests and everyday responsibilities into clear, assigned tasks. Connect the steps with workflow automations, then empower AI agents with the context, prompts and tools to help your team get the work done.
Give your team one place to see what needs doing, who owns it and when it is due.
Build repeatable workflows that reduce manual handoffs and keep important follow-ups from being forgotten.
Equip AI agents with your business context and repeatable instructions to assist with specific tasks.
Example Workflow ยท Email to Quote
Keep the customerโs email, attachments and requirements together in GoHighLevel.
Match the customer, assign an owner and set a deadline for the quote.
Extract products, quantities and decoration requirements. Flag anything that needs clarification.
Create the draft quote in DecoNetwork through a supported connection, then track its status and next follow-up.
Clear ownership. Connected workflows. More help getting it done.
Explore Your Shopโs Workflows โExample workflow illustrates the Shop Sync approach. Automations and AI agent actions depend on connected tools, available integrations and your shopโs workflow settings.
CRM ยท Sales Funnels ยท Communications ยท Social Media
Bring customer relationships, lead activity and marketing together. Shop Sync helps connect how people discover your business, how your team follows up and how you stay in touch after the order.
Give your team the context behind every conversation, so customers feel remembered and opportunities have an owner.
Create a clear path from the first inquiry to the next conversation, quote and order.
Make timely communication part of the workflowโfrom answering an inquiry to following up after delivery.
Turn the work happening in your shop into a more consistent presence where your customers spend their time.
One Connected Customer Journey
Use social content, campaigns and landing pages to introduce your shop and what you offer.
Bring inquiries and customer details into your CRM, with an assigned next step.
Coordinate useful replies, quote follow-ups and order communications through email and text.
Follow up after the order and share timely reorder reminders, seasonal ideas and relevant offers.
Customer context, consistent communication and marketing that works together.
Connect Your Customer Journey โWorkflows are configured around your connected tools and channels. Email and text campaigns follow customer communication preferences, consent and opt-out settings.
